Refund policy
Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.
Returns You have 30 days from the date of delivery to request a return. To be eligible, items must be unused, in their original condition, and in the original packaging.
Non-Returnable Items
- Items showing signs of use or damage caused by the customer
- Items returned after the 30-day window
Defective or Wrong Items If you received a defective, damaged, or incorrect item, please contact us within 7 days of delivery at [your support email]. We will send a replacement or issue a full refund at no cost to you.
Refund Process Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Return Shipping Customers are responsible for return shipping costs unless the item is defective or incorrect.
Cancellations Orders can be cancelled within 24 hours of purchase. After that, the order may already be in fulfillment and cannot be cancelled.
Contact Us For any questions, please reach out to us at [Francistayronn08@gmail.com] or through our contact page.